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22nd November 2022

Field Service Management Update Version 1.9

FSM Update 1.9

The latest version of our INNOSOFT “Field Service Management” has been released and is now available to our customers. In Addition to security-relevant changes, optimized performance and the fixing of various bugs, the 1.9 release includes numerous features and functions.

The most important new features at a glance: 

General 

  • Possibility to enter manual geo-coordinates for addresses and resources 
  • Simplified integration of new languages 
  • Easier upload of documents 
  • Colors in the capacity diagram are now adjustable 
  • Scheduled reports can be expanded with individual data andsubsequently modified 
  • Copy functions for user settings 

Dispatch  

  • Introduction of alternative numbering rings for assignments 
  • Extension of “working stock” to include drag & drop functions, grouping options and filtering 
  • Easier way to add missions for machines 
  • New Change Chronicle 
  • New functions and enhancements in the area of identifiers 
  • Possibility to display individual fields in the planboard 
  • New functions in the processing of inserts (e.g. sharing of inserts) 

Resources 

  • Logging of skill changes 
  • Extension of plausibility checks 
  • Revision of the registration of visas, training, vaccinations, etc. 

Service Reports 

  • Standardisation of material recording
  • Extension allocation of ancillary costs 

Projects 

  • Numbering of projects is now also possible on the basis of the order type

Interval Planning 

  • Easier way to add machines to the interval cycle 
  • Pre-assignment of the address number during the machine search 

Tickets 

  • When creating bets from a ticket, materials and machines are transferred from the ticket 

SmartSearch 

  • Integration of SmartSearch (semantic search) as an independent module in Standard Field Service Management (can be purchased/rented as a license) 
  • Expansion of the “SmartSearch” functionality 

If you are interested in finding out more about the innovations in detail, please do not hesitate to contact sales@innosoft.de.
 
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Innosoft GmbH

Since 1996, Innosoft has been developing software solutions for all aspects of order processing in service and the planning of field and office staff.

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