Innosoft celebrates its 25th anniversary.
We say thank you!
Similar to the classic IT start-ups in California, Innosoft’s story also began on a small scale. But here it was not a garage, but a floor in a private residence in Dortmund-Hombruch that became the nucleus of a success story.
The first product developed by the initial staff of four was the resource planning, a digital planning board for service in mechanical and industrial engineering. Today, the programme is still one of the premium products in the portfolio of the software house Innosoft GmbH in Dortmund. The focus of the products then as now is on supporting efficient business processes in service and field assembly. It has been proven that many companies have been able to sustainably improve their business success with Innosoft products. Innosoft’s service solutions, which are available in eight languages, are now used with great success by over 300 customers worldwide.
25 years and two relocations later, the company occupies two floors of an office building in Dortmund’s Technology Park with more than fifteen times as many employees. And the product range is also much broader today with the complete Field Service Management System including numerous modules and functions. For example, the new SmartSearch module allows for an intelligent provision of information for technical service cases with which external data and document sources can be used in addition to existing data and documents within the INNOSOFT system. These information sources are very frequently relevant for the technical service to solve the service problems on site, such as technical documentation, spare parts catalogues, etc. and can be used in both the app and the laptop version.