Quanos Spare Parts Catalogue &
Innosoft Field Service Management

Increase Efficiency
Your After Sales Services

All-in-One: Integration of Field Service Management Software
and Service Information System

Technical service is extremely important for machine, plant, equipment and vehicle manufacturers. For the operational planning, execution and documentation of service orders, these companies usually use field service management software such as Innosoft’s service management system.

Machine and customer-specific service information such as spare parts catalogues, technical documentation, shift, pneumatics or hydraulic plans are stored in a service information system such as Quanos SIS. one from Quanos.

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Want to learn more about integration and its benefits?
Feel free to arrange a live demo appointment with us!

    Integrate field service management software and service information system for a holistic all-in-one tool

    In order to make the processes in the service network as transparent and efficient as possible, we have developed a standard interface for integrating both systems. This means that the cumbersome search for the right parts is a thing of the past: The service technician can now jump directly from the Service Report at the push of a button into the right parts catalogue during the service operation.

    In this way, he can identify the required spare parts from the respective machine data set, see further information such as pictures, 3D graphics, 2D drawings, parts list entries, the corresponding sections from the technical documentation, schematics and much more.

    Transfer spare parts orders directly to the service report
    If the service technician has identified the required spare and wear part in the service information system, he can place it directly in the shopping cart and transfer it to the service report by clicking. Here he can insert the part directly into a quote together with all relevant information, also taking into account customer-specific price lists. It couldn’t be easier or faster!

    Increase your First Time Fix rate
    and thus the satisfaction of your
    customers by integrating both systems!

    See for yourself!

    Learn more about the possibilities of integration
    Field Service Management and Service Information System!

    The benefits of integrating
    Field Service Management Software and
    Service information system at a glance:

    • All data in one platform: Without media disruption or system change, all relevant service information is available to the service technician in a networked, digital form
    • Faster processing of service deployment by reducing search times
    • Better use of existing resources in the service
    • Increased first time fix rate and thus shorter downtimes at the customer
    • Improvement customer service and increase customer satisfaction
    • Increased transparency, because required parts can be quickly and easily identified and stored directly at the specific service application
    • Increase of spare parts and service business
    • Fast return on investment (ROI)
    Mobile Time Recording

    Our solution in detail:


    Calling a spare parts catalogue assigned to the machine in the service information system Quanos SIS.one directly from the Innosoft Service Report


    Access to machine documentation, schematics and other service-related documents


    Quickly identify the correct spare parts and create quick quotes on site

    Make an appointment today!

    Learn all about the advantages of the interface between the Quanos spare parts catalog and
    the Innosoft Field Service Management at a live demo event from our two experts!