Current news about Innosoft GmbH, exciting field reports, as well as articles worth reading
on the topics of digitalization, service and much more!
After-sales service is becoming an important strategic success factor for machine and plant manufacturers. Due to the long service life of machines and plants between 20 and 40 years, there are many service opportunities and thus sales potentials.
Thanks to an interface jointly developed by Innosoft and DLP Engineers between the ERP system and the service control system, Diosna GmbH saves a great deal of time in planning and invoicing fitter services.
Demographic change brings with it many challenges — that’s nothing new. We’re talking about technical service 4.0 — SERVICE TODAY editor Michael Braun discussed what’s behind it with Rainer Goos, Managing Director of Innosoft GmbH.
Anniversary of our Dortmund software house. We have a reason to celebrate, exactly 25 years ago Innosoft GmbH was founded and has now been one of the leading developers of project and service management systems for a quarter of a century. 25 years of service, development and innovation lie behind us. We say thank you and look forward to the future with excitement.
The year in review and the year ahead are inevitably dominated by the global pandemic that has influenced and affected our lives for so long now. But having soon celebrated a most unusual, yet hopefully wonderful Christmas for all, there is also cause for optimism that the sorely missed face-to-face encounters with you will soon be possible again, thanks to the record-breaking speed of vaccine availability.
It was unfortunately predictable, but now it is a definite fact: The two trade fairs in autumn 2020, at which Innosoft was booked as an exhibitor and was looking forward to interesting meetings with you, have now both been cancelled. No Mechanical Engineering Forum After Sales Service on 10 and 11 November in Pforzheim, no Metallsoftware SÜD on 10 December 2020 in Suhl, Thuringia.
The introduction of a service management system requires patience and perseverance. But to make good service even better, it is often worth taking the long way round.
