The direct line to your customer
Innosoft Customer Management serves as an interface between a company and its customers. Incoming inquiries, orders or fault messages are received here, entered into the system and processed further. Depending on the type of process, the information is forwarded to the relevant departments, such as Service, Sales, Materials Management, or Construction, where a damage report can not only result in a repair order. Intelligent customer management also uses such claims, for example, as the basis for a sales discussion or a design improvement.