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31st May 2022

Field Service Management Update Version 1.8

FSM Update 1.8

The latest version of Field Service Management has been released and is now available to our customers. In addition to security-related aspects, improved performance and the elimination of minor bugs, the 1.8 release contains numerous features and functions that facilitate the work with tickets and the digital planning board.

General

  • Performance improvements
    Stability optimizations
    Introduction of role concept for user administration (incl. adjustments and extension of rights)
    Revision of documents
    new rights concept for documents

Dispatch – The digital planning board

  • Extension of skills functionalities
    • Target values
    • New structure
  • New retread of server-side slot scheduling
  • Revision of the weekend scheme (e.g. Arabian weekends are taken into account)
  • Revision of the favorites filter
  • Machine display planning board
  • Revision of the document entry

Tickets

  • New authorization concept for tickets (e.g. ticket types)

Maintenance

  • General improvements in interval planning

If you are interested in learning more about the innovations in detail, please do not hesitate to contact sales@innosoft.de.

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Innosoft GmbH

Since 1996, Innosoft has been developing software solutions for all aspects of order processing in service and the planning of field and office staff.

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