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29th November 2021

Field Service Management Update-Version 1.7

FSN Update 1.7

The latest version of Field Service Management has been released and is now available to our customers. Besides security relevant aspects, improved performance and the fixing of minor bugs, the 1.7 release contains numerous features and functions that facilitate the work with tickets and the digital planning board.

General

  • Multiple documents can be added by drag&drop
  • Personnel number transfer
  • Performance improvements in the display of embedded statistics

Search window

  • Sorting and arrangement of search results display remains the same for the user
  • Direct jump to the search result, even with multiselect
  • Faster result display

Dispatch – The digital planning board

  • Additional filter functions for displaying the planning board
  • Configurable navigation arrows
  • Saving the planning board display as favorites
  • “Shift schedule” display
  • Recording of trip reports
  • Display of unique symbols on planning bars
  • Additional embedded statistics for displaying deployment information
  • “Excel-like” editing of table information
  • Grouped project shifting
  • Improved interval scheduling (more options and settings when scheduling periodically recurring assignments)

Customer Portal – The digital service portal

  • The new dashboard lists all tickets, service reports, open maintenance and scheduled operations in the planning board for your customers
FSM Update
All service-relevant information and documents can be provided via the Customer Portal

If you are interested in learning more about the innovations in detail, please do not hesitate to contact sales@innosoft.de.

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Since 1996, Innosoft has been developing software solutions for all aspects of order processing in service and the planning of field and office staff.

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