You can use the reports provided to keep an overview of the key figures that are customary for your industry sector. For example, you can monitor first-time fix rates (FTFR) and the mean time to repair (MTTR) formula over time, recognize trends early and evaluate process optimizations. You can also define your own evaluations on the basis of the extensive data collected in the system in order to view the more specific questions in the right light.
Bar, curve, pie: Select the appropriate representation for your data to make the most important statements visible at a glance and to depict complex relationships in a target-group-oriented way.
Shapes and colours: Shadows, contrasts, hatching or stepless colour tones can be used to clearly compare past values at any time. By storing plan specifications, target/actual comparisons can also be displayed easily.
Make the graphically prepared data available to the users at the decisive process levels by seamlessly integrating them into the existing input masks. In order to ensure continuous reporting even outside the system, it is also possible to export all statistics in Excel or PDF format.
FURTHER APPLICATION POSSIBILITIES
Information about the modules of the Innosoft Field Service Management