News about Innosoft GmbH, exciting field reports and user stories,
integration solutions as well as articles worth reading on the topics of digitalization and service.
Efficient Workflows in Field Service: Read the case study to learn how Herding Filtertechnik is future-proofing its service operations.
LiSEC is digitizing its global service operations: The Austrian machine manufacturer is replacing outdated systems with Innosoft’s Field Service Management solution. The new platform improves planning, communication, and documentation for global service teams and enables standardized, efficient processes in the machine manufacturing industry.
As service organizations operating internationally grow, so do the demands on planning, transparency, and collaboration. Wilhelm Böllhoff GmbH & Co. KG has therefore systematically digitized its service processes – and has relied on Innosoft’s solutions for many years.
Data is critical to the success of service organizations. Innosoft’s SmartSearch solution has helped Kolbus GmbH to find and use this data across multiple sources, optimizing service processes and increasing transparency.
Thanks to an interface developed jointly by Innosoft and DLP Engineers between the ERP system and the service control system, Diosna GmbH saves a lot of time in planning and billing the installer services.
DREHER Automation transforms the handling of service knowledge! By digitizing all knowledge-intensive processes and introducing the field service management system from Innosoft, the company is optimizing its service throughout the entire lifecycle.
The introduction of a service management system requires patience and perseverance. But to make good service even better, it is often worth taking the long way round.
The implementation of a service management system requires patience and perseverance. But to make good service even better, it is often worth taking the long way round.
