News about Innosoft GmbH, exciting field reports and user stories,
integration solutions as well as articles worth reading on the topics of digitalization and service.
Data is critical to the success of service organizations. Innosoft’s SmartSearch solution has helped Kolbus GmbH to find and use this data across multiple sources, optimizing service processes and increasing transparency.
Thanks to an interface developed jointly by Innosoft and DLP Engineers between the ERP system and the service control system, Diosna GmbH saves a lot of time in planning and billing the installer services.
DREHER Automation transforms the handling of service knowledge! By digitizing all knowledge-intensive processes and introducing the field service management system from Innosoft, the company is optimizing its service throughout the entire lifecycle.
The introduction of a service management system requires patience and perseverance. But to make good service even better, it is often worth taking the long way round.
The implementation of a service management system requires patience and perseverance. But to make good service even better, it is often worth taking the long way round.
The new disposition cockpit of Innosoft supports the service planner in the creation of optimal routes for the service technicians, whereby the priorities to be considered can be adjusted individually…
Multinational customer service today is hardly imaginable without IT support; the standardization of service processes across national borders also involves some new challenges for software developers.
To increase efficiency in service and transparency between departments, the Service Management System from Innosoft was introduced at the measuring machine manufacturer WENZEL Präzision GmbH.
