Module 1

Module 1

Graphical / Geographical Planning

Innosoft Resource Planning is a comprehensive tool for the planning and supervision of projects, assignments, and resources. The system provides a clear graphical representation of the personnel and machine planning and – combined with the module GeoMap – also allows the ideal planning of routes.

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Module 2

Module 2

Customer Relationship Management / Helpdesk

The Innosoft Customer Relationship Management functions as a perfect interface between company and customer. With the complete customer and machine history all relevant data are available at any time and can be prepared for sophisticated analysis and marketing purposes quickly and easily.

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Module 3

Module 3

Mobile Field Service

The Innosoft Mobile Field Service is the optimal support for field representatives at work. By means of the direct feedback of the assignment data (times, spare parts, travel expenses, assembly reports etc.) right after completion of the services on site the service assignments can promptly be processed further  and approved for invoicing in the head office.

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Module 4

Module 4

Project Management

When it comes to the planning and implementation of complex projects in the sector of machinery and plant engineering, Innosoft Project Management is the ideal tool for the graphical scheduling and capacity control, from the construction to the manufacture and the assembly. In addition, the always up-to-date overview of the order workflow and the capacity requirements in each area facilitates the creation of the annual business plan.

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Vertrieb

Sales Management

The Innosoft Sales Management is an integral component of the Service Management System, which ensures a constant data transfer from the proposal via the order preparation to the accounting.

Functions

  • Separate calculation of services and spare parts/parts lists
  • Individual quotation forms in MS Word or as a report
  • Scalable on various database systems
  • Administration of quotation versions
  • Warning in case of falling below manufacturing costs
  • Client-server environment and integration of the Mobile Field Service
  • Customization of the user interface
  • Assignment of user-dependent access authorizations
  • Calculation components

Benefits

  • Consistency from the proposal to the invoice
  • Integration of customized parts lists
  • Possibilities to evaluate and compare
  • Calculation routines, no individual calculation configuration
  • Machine and customer history
  • Quotation positions, which can freely be structured
  • Administration of a quotation in several versions
  • Inclusion of pre-defined service positions and definition of project-related activities
  • Material positions with access to part lists
  • Additional calculation of the manufaturing costs
  • Reminder
  • Assumption of a proposal into an order
  • Simple and clearly structured pre-calculation of complex assemblies or service inquiries
  • Auto-definable modules for individual proposals
  • Surcharges and discounts on quotation positions
  • Various reports for detailed evaluations
  • Indication of other costs (extra expenses, additional devices, etc.)
  • Compilation of a text collection from freely definable standard texts