Technology & Technical Field Service – Creating Connections for End-to-End Service Management
The Field Service Management Summit 2025 is the leading annual conference in the German-speaking world for service dispatching, operations management, support, and customer service. From November 16th to 18th, more than 250 executives from industry, energy, and telecommunications will meet at the Maritim proArte Hotel Berlin to discuss the future of field service.
The focus will be on:
- Networked service processes across the entire value chain
- Fast response times to customer concerns
- Efficient field service management with clear cost control
- Digitalization, automation, and customer centricity as key factors
The goal is to sustainably increase service quality, profitability, and operational excellence in field service—in a practical, strategic manner with a view to real implementation.
Innosoft will be there with its own booth. Our colleagues Sebastian Schult and Sebastian Bechtel will be available to talk to you about FSM strategies, mobile resource planning, and digital field service management.
Further information about the event can be found here: