Innosoft Blog

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Maintenance strategies in the field – structure for plannable service calls

The successful implementation of a field service management system begins with solid FSM consulting. At Innosoft, every implementation begins with a close look at service processes, team expectations, and company goals. Only when it is clear how work is done and where digital support makes sense does implementation in the system follow.

General

Route planning in the field: The basis for reliable service calls

A professional solution should support routes in such a way that planning, adjustment, and execution are reliably interlinked. With the introduction of FSM software such as Innosoft, a structure can be established in which relevant planning information is clearly available and workflows for scheduling and technicians remain easy to follow.