Fast accoun­ting of services

In order not to tie up capi­tal unne­cessa­ri­ly, ser­vices should be invoi­ced as soon as pos­si­ble after their pro­vi­si­on. The Invoi­cing modu­le, which is per­fect­ly inte­gra­ted into the Inno­soft sys­tem envi­ron­ment, fits seam­less­ly into the ope­ra­tio­nal order flow and sup­ports fast and simp­le invoi­cing of ser­vice acti­vi­ties per­for­med and mate­ri­al con­sump­ti­on. The gene­ra­ted accoun­ting docu­ments are trans­fer­red to the finan­cial accoun­ting depart­ment via stan­dard interfaces. 

Smooth inte­gra­ti­on into the ser­vice cycle

As part of the Ser­vice Manage­ment Sys­tem — or inter­fa­ced with other ERP sys­tems — Inno­soft Invoi­cing uses exis­ting mas­ter data, order data, and assign­ment data and allows quick access to pro­ject- or order-rela­ted bil­ling. Invoi­cing can take place eit­her after order pla­ce­ment or when the ser­vice report is ent­e­red. You can crea­te the invoi­cing docu­ment manu­al­ly or auto­ma­ti­cal­ly for indi­vi­du­al ser­vice reports. It is also pos­si­ble to crea­te several ser­vice reports for one order or a collec­ti­ve docu­ment for several orders of a customer.

Fle­xi­bi­li­ty in cal­cu­la­ti­on and account assignment

You can have the cal­cu­la­ti­ons for the invoi­cing crea­ted auto­ma­ti­cal­ly, but you always have the opti­on of manu­al post­pro­ces­sing. A simu­la­ted invoi­cing is also pos­si­ble at any time. To dif­fe­ren­tia­te bet­ween the various cost types, the Inno­soft invoi­cing modu­le enab­les you to clas­si­fy recor­ded ser­vices accord­ing to various cri­te­ria — e.g. descrip­ti­on of the per­for­med works, free-of-char­ge key, assem­bly peri­od, assem­bly type or pro­duct type. In addi­ti­on to the opti­on of crea­ting detail­ed invoices, this divi­si­on also pro­vi­des an over­view of the cost ori­gi­na­tor and the open items. Sta­tis­tics of sales or con­tri­bu­ti­on mar­gins can be gene­ra­ted at the push of a button. 

Cus­to­mer-spe­ci­fic accoun­ting modalities

Due to the pos­si­bi­li­ty of sto­ring dif­fe­rent cus­to­mer-spe­ci­fic agree­ments in the Inno­soft Invoi­cing, you can car­ry out varia­ble cus­to­mer-spe­ci­fic cal­cu­la­ti­ons in this pro­gram. As an almost unli­mi­ted num­ber of dif­fe­rent pri­ce lists for spa­re parts and ser­vices can be mana­ged here, the spe­cial con­di­ti­ons agreed with the cus­to­mer can easi­ly be used for the sett­le­ment. You can also defi­ne various con­tri­bu­ti­on mar­gins that rela­te to the invoi­cing mon­th, the pro­ject, the employee groups or the order type.

Fur­ther app­li­ca­ti­on possibilities

Infor­ma­ti­on about the modu­les of the Inno­soft Ser­vice Manage­ment System
Resour­ce Plan­ningThe gra­phi­cal plan­ning board is a clas­sic of modern resour­ce plan­ning. With just a few keys and some simp­le mou­se clicks, you can crea­te and allo­ca­te assign­ments almost playfully.
Cus­to­mer Por­talInno­soft Cus­to­mer Manage­ment ser­ves as a link bet­ween your com­pa­ny and its cus­to­mers. Inqui­ries, orders or fault messages are recor­ded, pro­ces­sed and assi­gned to the respon­si­ble departments.
Pro­ject Manage­mentVisua­li­ze sub-pro­ces­ses of your pro­jects as Gantt dia­grams, defi­ne mile­stones and trans­fer this infor­ma­ti­on direct­ly into the Inno­soft Resour­ce Plan­ning to keep con­trol over pro­gress, capa­ci­ty uti­liz­a­ti­on and cos­ts at all times.
Main­ten­an­ce Manage­mentWith Main­ten­an­ce Manage­ment, due ser­vicing tasks are always sche­du­led in good time. On the basis of defi­ned ser­vice levels with spa­re parts packa­ges, the cor­re­spon­ding ope­ra­ti­ons are auto­ma­ti­cal­ly ent­e­red into the plan­ning board.
Sales Manage­mentAs an inte­gral part of the Ser­vice Manage­ment Sys­tem, the Sales Manage­ment sup­ports you even with com­plex offer struc­tures. Assign­ments can be plan­ned com­for­ta­b­ly on basis of the orde­red ser­vice items.
Mobi­leUsing Innosoft’s Mobi­le app­li­ca­ti­on, your tech­ni­ci­ans can access all the infor­ma­ti­on they need to pro­cess their assign­ments any­whe­re, any­ti­me – even offline.