All parts at a click – with integrated catalogue20191001090010
Joint project is a great success: The new standard interface between the CATALOGcreator® of TID and the Mobile Field Service of Innosoft is currently finding great acceptance at Mosca GmbH from Waldbrunn.
One step ahead of the trend – interview with Innosoft20191002090017
The opportunities arising from digitization are closely linked to “Service 4.0”. The decision makers at Innosoft GmbH recognized these chances early and dynamically adapted their own solution portfolio.
Service 4.0 and the ideal of the transparent machine20191003090014
The new Customer Portal from Innosoft offers great opportunities to use the potentials of smart machine planning profitably, for example through predictive maintenance and early problem detection.
The Web is the future – also for ESAB service20191004090044
ESAB Welding & Cutting GmbH has been relying on software solutions from Innosoft for over 15 years. Currently, the company is increasingly switching to installations on the net and the slimmer web versions.
Digital service worldwide — 12th Innosoft User Day20191005090038
At the 12th edition of the Innosoft User Day, decision makers from all over Germany and neighboring countries met again to inform and exchange information about current service trends.
Service with precision increases efficiency and transparency20191006090002
To increase efficiency in service and transparency between departments, the Service Management System from Innosoft was introduced at the measuring machine manufacturer WENZEL Präzision GmbH.
Internationalization – Service without borders20191007090033
Multinational customer service today is hardly imaginable without IT support; the standardization of service processes across national borders also involves some new challenges for software developers.
Disposition 2.0 – Optimized planning support20191008090022
The new disposition cockpit of Innosoft supports the service planner in the creation of optimal routes for the service technicians, whereby the priorities to be considered can be adjusted individually.
Good service with confidence and conviction20191009090038
When introducing a service management system, patience and persistence are required. To make good service even better, it is often worth going the long distance instead of the easiest way.