Module 1

Module 1

Graphical / Geographical Planning

Innosoft Resource Planning is a comprehensive tool for the planning and supervision of projects, assignments, and resources. The system provides a clear graphical representation of the personnel and machine planning and – combined with the module GeoMap – also allows the ideal planning of routes.

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Module 2

Module 2

Customer Relationship Management / Helpdesk

The Innosoft Customer Relationship Management functions as a perfect interface between company and customer. With the complete customer and machine history all relevant data are available at any time and can be prepared for sophisticated analysis and marketing purposes quickly and easily.

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Module 3

Module 3

Mobile Field Service

The Innosoft Mobile Field Service is the optimal support for field representatives at work. By means of the direct feedback of the assignment data (times, spare parts, travel expenses, assembly reports etc.) right after completion of the services on site the service assignments can promptly be processed further  and approved for invoicing in the head office.

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Module 4

Module 4

Project Management

When it comes to the planning and implementation of complex projects in the sector of machinery and plant engineering, Innosoft Project Management is the ideal tool for the graphical scheduling and capacity control, from the construction to the manufacture and the assembly. In addition, the always up-to-date overview of the order workflow and the capacity requirements in each area facilitates the creation of the annual business plan.

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Profile

 

Organisation The Innosoft GmbH was founded in April 1996 and has grown steadily since then. Today about 56 permanent employees work for Innosoft GmbH. Dipl.-Ing. Walter Siepe is the managing director. The company ranks among the leading enterprises in the area of developing project and service management systems for the optimization of processes predominantly in the machinery and plant engineering sector. The software application reaches from the single-user version up to the complete client-server concept as well as web services. In addition, the Innosoft GmbH advises companies, which are planning to introduce new software, in regard to process analysis and process optimization in the service.
 
Products The InnosoftService Management System supports all functions in the customer service and in the external installation, from the project and resource planning via the field service connection up to the invoicing. A modular structure and standardised interfaces warrant the integration into the existing software environment and enable a smooth worldwide data interchange.

The Innosoft Project Management for the order processing is a program for the date and capacity control. It is a modern tool for the supervision of extensive, interconnected orders - also in different factories.

 
Program development The development of the programs is realised in close cooperation with the users. Requirements which are also useful supplements for other customers, are being implemented in the course of the product development. Innosoft GmbH is a member in the VDMA as well as the KVD.
 
References Among the more than 330 customers of the Innosoft GmbH are e.g. ABB, Areva, Bosch, Barmag, Coperion, Ferromatik Milacron GmbH, Iveco Magirus, KHS GmbH, KUKA, KSB, Keller, manroland, Oerlikon, Siemens, SAURER, SIG, Voith Paper, Windmüller & Hölscher KG. A reference list can be found here, for further references please send an e-mail to This email address is being protected from spambots. You need JavaScript enabled to view it.
 
Partners Innosoft GmbH is a partner of Telekom, PSIPenta, HP and IBM, and also a certified partner of Microsoft (Gold Application Development)
 
Contact Innosoft GmbH
  Dipl.-Ing. Walter Siepe
  Martin-Schmeißer-Weg 15
  44227 Dortmund
  Germany
  Ph.: +49 (0)231 427885-0
  Fax: +49 (0)231 427885-29
  E-Mail: This email address is being protected from spambots. You need JavaScript enabled to view it.