Innosoft

Microsoft Partner Development Gold

Module 1

Graphical / Geographical Planning

Innosoft Resource Planning is a comprehensive tool for the planning and supervision of projects, assignments, and resources. The system provides a clear graphical representation of the personnel and machine planning and – combined with the module GeoMap – also allows the ideal planning of routes.

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Module 3

Mobile Field Service

The Innosoft Mobile Field Service is the optimal support for field representatives at work. By means of the direct feedback of the assignment data (times, spare parts, travel expenses, assembly reports etc.) right after completion of the services on site the service assignments can promptly be processed further and approved for invoicing in the head office.

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Module 4

Project Management

When it comes to the planning and implementation of complex projects in the sector of machinery and plant engineering, Innosoft Project Management is the ideal tool for the graphical scheduling and capacity control, from the construction to the manufacture and the assembly. In addition, the always up-to-date overview of the order workflow and the capacity requirements in each area facilitates the creation of the annual business plan.

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Module 2

Customer Relationship Management / Helpdesk

The Innosoft Customer Relationship Management functions as a perfect interface between company and customer. With the complete customer and machine history all relevant data are available at any time and can be prepared for sophisticated analysis and marketing purposes quickly and easily.

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Systemvoraussetzungen

Installation requirements

Installation requirements for the introduction of the Innosoft SMS

Note: These specifications do not apply to terminal server installations such as Citrix. The system requirements for terminal servers will be sent to you on request.

I Minimum Requirements for the Server:
All standard Microsoft Windows server systems are suitable.
The server requires one of the following SQL databanks: MS SQL 2012, 2014, 2016, 2017; Oracle 11, 12, 18.
Recommended memory:	Disc storage	>= 40 GByte
	Internal memory	>= 3 GByte

II Requirements for the Client:
Operating system:	Windows 7, Windows 8, Windows 10

Processing unit:	Clock rate >= 1 GHz (Intel i3 or higher respectively equivalent AMD processors.)

Recommended memory:	Disc storage Internal memory	>= 250 MB >= 2 GB

Graphical resolution:	min. 1366x768
Usually the software is installed on the server and an additional client is installed on the desktop computer, which accesses the database of the server.

III Recommended for the Notebook:
Operating system / hardware	For the notebook we recommend comparable equipment as for the client. However, there should be at least 1 GB of free memory space on the hard disc.

IV Recommended for the Smartphone:
* Operating system: Android version 5.0 or higher resp. iOS10 or higher * min. 512 MB RAM * Internet connection: GPRS / EDGE, UMTS (HSDPA), LTE, WLAN – a connection to the internet is only necessary for the synchronization, otherwise working with the app can be done completely offline.
Our app solutions are compatible with most customary smartphones in the market. For Apple devices it should be at least an iPhone 6 / iPhone SE, for Android a Samsung Galaxy S5, a Moto G5 or any equivalent device is recommended as a minimum standard. Of course, tablets are also supported.

V Database Versions:
MS SQL version:
Client software for the access to the MS SQL database ODBC driver (for IS version 4.x) BDE (Borland Database Engine) (for IS version 4.x) Server Native Client (for IS version 5.x and higher)

ORACLE version:
Client software for the access to the ORACLE database BDE (Borland Database Engine) (for IS version 4.x) Oracle Ole DB Provider (for IS version 5.x and higher)

VI Installation requirements for the introduction of the Innosoft SMS Web:
Server:
Windows 2008 R2 SP1 server or higher Innosoft database: Microsoft SQL server version 2012 or higher, or Oracle version 11gR2 or higher Microsoft .NET Framework 4.6.2 Installed IIS (Internet Information Services) 7.x or higher Web server configured for the execution of ASP .NET 4.5 applications Multicore CPU At least 16 GB RAM; Recommended are 32 GB RAM At least 250 GB hard disk space Ability to establish a database connection to the Innosoft SMS

Client:
Connection to the web server via VPN or internet Web browser: Internet Explorer Version 11 or higher, current version of Mozilla Firefox or Google Chrome. Recommended PC: MultiCore processor 3Ghz, 8GB RAM, Minimum resolution of 1680x1050 pixels

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