Module 1

Module 1

Graphical / Geographical Planning

Innosoft Resource Planning is a comprehensive tool for the planning and supervision of projects, assignments, and resources. The system provides a clear graphical representation of the personnel and machine planning and – combined with the module GeoMap – also allows the ideal planning of routes.

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Module 3

Module 3

Mobile Field Service

The Innosoft Mobile Field Service is the optimal support for field representatives at work. By means of the direct feedback of the assignment data (times, spare parts, travel expenses, assembly reports etc.) right after completion of the services on site the service assignments can promptly be processed further  and approved for invoicing in the head office.

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Module 4

Module 4

Project Management

When it comes to the planning and implementation of complex projects in the sector of machinery and plant engineering, Innosoft Project Management is the ideal tool for the graphical scheduling and capacity control, from the construction to the manufacture and the assembly. In addition, the always up-to-date overview of the order workflow and the capacity requirements in each area facilitates the creation of the annual business plan.

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Module 2

Module 2

Customer Relationship Management / Helpdesk

The Innosoft Customer Relationship Management functions as a perfect interface between company and customer. With the complete customer and machine history all relevant data are available at any time and can be prepared for sophisticated analysis and marketing purposes quickly and easily.

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Articles

Software Update Version 5.0

The current version 5.0 of the Innosoft Service Management System provides some significant modifications and amendments in comparison to the previous versions of the system. The graphical user interface (GUI) has been redesigned, the look and feel now being much more modern without confronting the users of the legacy applications with any adjustment difficulties, since the logical structures have been maintained and new operating elements are highly intuitive.

In addition to some new features the version 5.0 has the primary objective to

  • simplify the handling and operation by reorganizing the function buttons
  • enable the use of other characters, such as e.g. of the Chinese or Russian language, by introducing the Unicode capability
  • adapt the design of the applications to the current Windows version (7 and 8)

For a more detailed description of the amendments and supplements of the Innosoft SMS 5.0 please refer to the accompanying PDF documentation.