Module 1

Module 1

Graphical / Geographical Planning

Innosoft Resource Planning is a comprehensive tool for the planning and supervision of projects, assignments, and resources. The system provides a clear graphical representation of the personnel and machine planning and – combined with the module GeoMap – also allows the ideal planning of routes.

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Module 3

Module 3

Mobile Field Service

The Innosoft Mobile Field Service is the optimal support for field representatives at work. By means of the direct feedback of the assignment data (times, spare parts, travel expenses, assembly reports etc.) right after completion of the services on site the service assignments can promptly be processed further  and approved for invoicing in the head office.

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Module 4

Module 4

Project Management

When it comes to the planning and implementation of complex projects in the sector of machinery and plant engineering, Innosoft Project Management is the ideal tool for the graphical scheduling and capacity control, from the construction to the manufacture and the assembly. In addition, the always up-to-date overview of the order workflow and the capacity requirements in each area facilitates the creation of the annual business plan.

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Module 2

Module 2

Customer Relationship Management / Helpdesk

The Innosoft Customer Relationship Management functions as a perfect interface between company and customer. With the complete customer and machine history all relevant data are available at any time and can be prepared for sophisticated analysis and marketing purposes quickly and easily.

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Articles

Software Update Version 4.4

The version update 4.4 of the Innosoft Service Management System is now available. The new version is fast, more easy to use and it supports the users’ activities in a convincing way. With new possibilities regarding the interactive cooperation of Project Management and Resource Planning routine jobs can be carried out more efficiently e.g. in case of complex orders in the programming or in the service and external installations. Important functions such as the enhanced Customer Relationship Management enable new approaches in the development of a CRM system, and even approved functions in modules such as the Resource Planning or the connection of the Mobile Field Service have been improved further.

Some of the most important functions are:

  • Administration of  the most diverse resource types incl. own tabs
  • Acquisition of articles from the quotation processing by interaction with the Materials Management
  • Editing of mass data in the Mobile Field Service
  • Increased security due to an advanced authorisation concept

For a detailed description of the new and improved functionalities please refer to the PDF documentation.