Dyna­mic repor­ting on the Web20201020090038

Dyna­mic repor­ting on the Web

Patience and perseverance are helpful qualities when introducing a service management system. However, to make good service even better, it is often worth going the long way....
Good ser­vice with con­fi­dence and conviction20191009090038

Good ser­vice with con­fi­dence and conviction

When introducing a service management system, patience and persistence are required. To make good service even better, it is often worth going the long distance instead of the easiest way....
Dis­po­si­ti­on 2.0 – Opti­mi­zed plan­ning support20191008090022

Dis­po­si­ti­on 2.0 – Opti­mi­zed plan­ning support

The new disposition cockpit of Innosoft supports the service planner in the creation of optimal routes for the service technicians, whereby the priorities to be considered can be adjusted individually...
Inter­na­tio­na­liz­a­ti­on – Ser­vice without borders20191007090033

Inter­na­tio­na­liz­a­ti­on – Ser­vice without borders

Multinational customer service today is hardly imaginable without IT support; the standardization of service processes across national borders also involves some new challenges for software developers...
Ser­vice with pre­cisi­on incre­a­ses effi­ci­en­cy and transparency20191006090002

Ser­vice with pre­cisi­on incre­a­ses effi­ci­en­cy and transparency

To increase efficiency in service and transparency between departments, the Service Management System from Innosoft was introduced at the measuring machine manufacturer WENZEL Präzision GmbH....
Digi­tal ser­vice world­wi­de — 12th Inno­soft User Day20191005090038

Digi­tal ser­vice world­wi­de — 12th Inno­soft User Day

At the 12th edition of the Innosoft User Day, decision makers from all over Germany and neighboring countries met again to inform and exchange information about current service trends....
The Web is the future – also for ESAB service20191004090044

The Web is the future – also for ESAB service

ESAB Welding & Cutting GmbH has been relying on software solutions from Innosoft for over 15 years. Currently, the company is increasingly switching to installations on the net and the slimmer web ver...
Ser­vice 4.0 and the ide­al of the trans­pa­rent machine20191003090014

Ser­vice 4.0 and the ide­al of the trans­pa­rent machine

The new Customer Portal from Innosoft offers great opportunities to use the potentials of smart machine planning profitably, for example through predictive maintenance and early problem detection. ...
One step ahead of the trend – inter­view with Innosoft20191002090017

One step ahead of the trend – inter­view with Innosoft

The opportunities arising from digitization are closely linked to "Service 4.0". The decision makers at Innosoft GmbH recognized these chances early and dynamically adapted their own solution portfoli...
All parts at a click – with inte­gra­ted catalogue20191001090010

All parts at a click – with inte­gra­ted catalogue

Joint project is a great success: The new standard interface between the CATALOGcreator® of TID and the Mobile Field Service of Innosoft is currently finding great acceptance at Mosca GmbH from Waldbr...