Ser­vice since

0

years

0

mon­ths

0

days

0

weeks

0

hours

Inno­soft cele­bra­tes its 25th anniversary.
We say thank you!

Simi­lar to the clas­sic IT start-ups in Cali­for­nia, Innosoft’s sto­ry also began on a small fla­me. But here it was not a gara­ge, but a floor in a pri­va­te resi­dence in Dort­mund-Hom­bruch that beca­me the nucleus of a suc­cess story.

The first pro­duct deve­lo­ped by the initi­al team of four was the deploy­ment plan­ning, a digi­tal plan­ning board for ser­vice in mecha­ni­cal and plant engi­nee­ring. Today, the pro­gram­me is still one of the pre­mi­um pro­ducts in the port­fo­lio of the Dort­mund soft­ware house Inno­soft GmbH. The focus of the pro­ducts then as now is on sup­por­ting effi­ci­ent busi­ness pro­ces­ses in ser­vice and field assem­bly. It has been pro­ven that many com­pa­nies have been able to sus­tainab­ly impro­ve their busi­ness suc­cess with Inno­soft pro­ducts. Innosoft’s ser­vice solu­ti­ons, avail­ab­le in eight lan­guages, are now used with gre­at suc­cess by over 300 cus­to­mers worldwide.

Twen­ty-five years and two moves later, the com­pa­ny occu­p­ies two floo­rs of an office buil­ding in Dortmund’s Tech­no­lo­gy Park with more than fif­teen times as many employees. And the pro­duct ran­ge is also much broa­der today with the com­ple­te Field Ser­vice Manage­ment Sys­tem inclu­ding nume­rous modu­les and func­tions. For examp­le, the new Smart­Se­arch modu­le enab­les an intel­li­gent pro­vi­si­on of infor­ma­ti­on for tech­ni­cal ser­vice cases with which exter­nal data and docu­ment sources can be used in addi­ti­on to exis­ting data and docu­ments wit­hin the INNOSOFT sys­tem. The­se infor­ma­ti­on sources are very often rele­vant for the tech­ni­cal ser­vice to sol­ve ser­vice pro­blems on site, such as tech­ni­cal docu­men­ta­ti­on, spa­re parts cata­lo­gues, etc. and can be used in both the app and the lap­top version.

25 years anniversary

Over the years, Inno­soft pro­ducts have not only been func­tio­n­al­ly expan­ded, but also con­ti­nuous­ly adap­ted to IT tech­no­lo­gi­cal deve­lo­p­ments. In recent years, the­re has been a tran­si­ti­on from Win­dows-based sys­tems to web-based sys­tems, as well as tablets and smartphones.

To con­ti­nue to be fit for the future, the manage­ment team has been expan­ded to inclu­de youn­ger col­leagues. This ensu­res that the com­pa­ny will con­ti­nue to be well mana­ged in the future and remain a reli­able part­ner for its cus­to­mers and employees. The employees, who have gene­ral­ly com­ple­ted a degree or dual trai­ning, have remai­ned loy­al to the com­pa­ny for a very long time and thus gua­ran­tee the company’s qua­li­ty standards.

Mile­stones at Innosoft

We say thank you!

0

Years of innovation

0

Years of service

0

Years of development

What our mana­ging direc­tors say

Through their direct cus­to­mer con­ta­ct, the ser­vice tech­ni­ci­ans have the most up-to-date infor­ma­ti­on about the machi­ne sta­tus and pos­si­ble cus­to­mer purcha­se inten­ti­ons. In my time as ser­vice mana­ger, this infor­ma­ti­on was only avail­ab­le in the tech­ni­ci­ans’ heads or on hand­writ­ten reports. When the com­pa­ny was foun­ded in 1996, it was my inten­ti­on to deve­lop a gui­ded ser­vice report for the tech­ni­ci­ans to eva­lua­te this infor­ma­ti­on and make it avail­ab­le to ser­vice manage­ment, sales or design as a decisi­on-making aid. Ano­t­her goal when we foun­ded the com­pa­ny in 1996 was not only to sell soft­ware for ser­vice, but also to offer excel­lent ser­vice, which we have suc­cee­ded in doing accord­ing to our customers.
Wal­ter Siepe
/
Mana­ging Director
Now Inno­soft has been with me for almost half my life. It has never been boring, the con­stant new chal­len­ges have made sure of that. The initi­al ven­ture, which only had to sup­port the four foun­ders, has grown into a matu­re com­pa­ny. Some­thing like this only works with a strong team. We par­ti­ci­pa­ted in two rese­arch pro­jects with the Fraun­ho­fer Insti­tu­te IPK and were nomi­na­ted by the city of Dort­mund for the Dort­mund Busi­ness Pri­ze in 2020. Even though we were not among the pri­ze win­ners, it shows that we are being noticed.
Peter Ebbrecht
/
Mana­ging Director

What our employees say

I star­ted working for Inno­soft as a stu­dent in 1996 and suc­cess­ful­ly com­ple­ted my stu­dies in com­pu­ter sci­ence during this time. The diplo­ma the­sis on the topic of “Digi­ta­li­sa­ti­on of plan­ning tasks” was accom­pa­nied by Inno­soft in an advi­so­ry capa­ci­ty. Alrea­dy during my stu­dies and incre­a­singly after my per­ma­nent employ­ment, I worked on soft­ware deve­lo­p­ment, espe­cial­ly on clas­si­cal resour­ce plan­ning. Sin­ce 2000, I have been advi­sing and sup­por­ting our cus­to­mers in sou­thern Ger­ma­ny and Switz­er­land as a pro­ject mana­ger from my home office in Alsace. Our cus­to­mers come from the most diver­se are­as of mecha­ni­cal and plant engi­nee­ring, so the tasks and the solu­ti­ons crea­ted are cor­re­spon­din­gly varied. Not only the cus­to­mer requi­re­ments, but also the use of new tech­ni­ques wit­hin the frame­work of the cur­rent soft­ware ver­si­ons are con­stant challenges.
Kars­ten Frenzel
/
Pro­ject management
In 2013 I star­ted my appren­ti­ce­ship as an IT spe­cia­list for app­li­ca­ti­on deve­lo­p­ment at Inno­soft. After suc­cess­ful com­ple­ti­on, I took over the manage­ment of the trai­ning in the com­pa­ny and still am today, working with the trai­nees is still an exci­ting and varied job. In addi­ti­on to this posi­ti­on, I also take on other important tasks in pro­ject manage­ment. At Inno­soft I feel very well inte­gra­ted and sup­por­ted. My care­er is a good examp­le of how you can go from being a trai­nee to beco­m­ing a key employee of a com­pa­ny. I look for­ward to the future posi­tively becau­se I have a com­pa­ny behind me that has con­fi­dence in my abi­li­ties. Trans­la­ted with www.DeepL.com/Translator (free version)
Mar­cel Pedde
/
Trai­ning management
Sin­ce I star­ted as a dual stu­dent at INNOSOFT in 2015, I have been able to deepen some of the theo­ries I acqui­red during my stu­dies in my ever­y­day work. During my stu­dies, the com­pa­ny regu­lar­ly sug­gested inter­nal pro­jects to me as topics for spe­cia­li­zed the­ses such as the bachelor’s the­sis. I was also given time for the tech­ni­cal and writ­ten imple­men­ta­ti­on, which was a gre­at reli­ef for me. To this day, I feel very well loo­ked after and the posi­ti­ve working atmo­s­phe­re, in which I am not afraid to ask ques­ti­ons, has allo­wed me to steadi­ly deve­lop both pro­fes­sio­nal­ly and per­so­nal­ly. Today I work as a pro­ject deve­lo­per and mana­ger on various assign­ments, part­ly inde­pendent­ly or tog­e­ther with an expe­ri­en­ced col­league. My tasks inclu­de both cus­to­mer sup­port and the tech­ni­cal imple­men­ta­ti­on of spe­ci­fic deve­lo­p­ment requests.
Lenn­art Nollmann
/
Pro­ject development
I joi­ned Inno­soft at the begin­ning of 2016. At that time, I was still employ­ed as a working stu­dent and was allo­wed to pass through various depart­ments at Inno­soft. I am very gra­te­ful to Inno­soft that they sup­por­ted and accom­pa­nied me even during a serious ill­ness and made it pos­si­ble for me to re-enter the com­pa­ny. For me, Inno­soft stands for a fami­ly-like working envi­ron­ment with the oppor­tu­ni­ty to deve­lop and quick­ly take on respon­si­bi­li­ty and chal­len­ging tasks through flat hier­ar­chies. I mys­elf have been working in sales sin­ce 2019 and find it very exci­ting to pre­sent our new soft­ware solu­ti­on, Field Ser­vice Manage­ment, to our pro­spects and cus­to­mers and to con­vin­ce them of the bene­fits and inno­va­ti­ve concepts.
Sebas­ti­an Schult
/
Sales
After working in an IT com­pa­ny, I joi­ned Inno­soft in 2011. Initi­al­ly, I took on tasks in admi­nis­tra­ti­on, order pro­ces­sing and invoi­cing. This was fol­lo­wed by a break for paren­tal lea­ve, after which I was very well recei­ved again and have sin­ce been working part-time in tech­ni­cal docu­men­ta­ti­on. Thanks to the pos­si­bi­li­ty of working in a home office, I am able to recon­ci­le work and fami­ly life. I would like to empha­sise the coope­ra­ti­on in the team and with our trai­nees, which I real­ly enjoy.
Hei­di Wendt
/
Deve­lo­p­ment
Befo­re joi­ning Inno­soft in 2013, I worked for a small com­pa­ny in the field of mecha­ni­cal engi­nee­ring. It quick­ly beca­me clear that the chan­ge to a lar­ger com­pa­ny was a good idea. Here at Inno­soft it is very fami­li­ar and I was sup­por­ted in my fur­ther edu­ca­ti­on to beco­me a busi­ness eco­no­mist. Our office team is joint­ly respon­si­ble for admi­nis­tra­ti­on, order pro­ces­sing and invoi­cing. Here we work hand in hand and can also rely on pro­duct ques­ti­ons being exp­lai­ned to us by our col­leagues with pati­ence and exper­ti­se. Con­ta­ct with each other is as good as ever, espe­cial­ly now that almost ever­yo­ne works from home at Coro­na times.
San­dra Wessel
/
Manage­ment
Immedia­te­ly after gra­dua­ting from high school in 2016, I star­ted a dual stu­dy pro­gram at Inno­soft. I sett­led in very well and was quick­ly inte­gra­ted by my col­leagues. The com­pa­ny always pro­vi­ded me with sug­ges­ti­ons and help regar­ding any tech­ni­cal papers I had to wri­te during my stu­dies. In addi­ti­on, I was able to app­ly the know­ledge I had gai­ned at uni­ver­si­ty direct­ly to my day-to-day work. Through a wide ran­ge of diver­se tasks, such as working at the data­ba­se level, pro­gramming or ser­ver admi­nis­tra­ti­on, the IT know­ledge is gene­ral­ly pro­mo­ted. In 2018, I was then taken on per­ma­nent­ly. From year to year, my area of respon­si­bi­li­ty in the com­pa­ny has grown steadi­ly, which shows how much trust the com­pa­ny also puts in young employees in par­ti­cu­lar and pro­mo­tes them. Due to the pro­xi­mi­ty to the cus­to­mer, the work as a pro­ject mana­ger also pro­mo­tes skills such as for­eign lan­guages, as well as dealing with busi­ness cus­to­mers in gene­ral. If you are loo­king for a chal­len­ge to fur­ther your edu­ca­ti­on, Inno­soft is the right place for you.
Ben­ja­min Rossa
/
Pro­ject management