Functions
- Search for customers (by city, address type, etc.), machines (by machine type, installation date, warranty expiration, etc.), maintenance contracts (by period, duration, customer, etc.), resources (by specialists, group, subgroup, place of residence, etc.)
- Clear display of the search results in the topographic map
- Route planning/optimization
- Forwarding of the route to the technician via e-mail
- Arbitrary divison of the map into marketing areas
- Indication of the turnover, number of faults, etc. per marketing area
Benefits
- Overview of the technicians’ assignments at any given time
- Ideal planning of resources (which technician is in close proximity?)
- Overview of all maintenance contracts, machine locations, etc.
- Overview sales data (which sales region is below target?)
- Arbitrary route planning (e.g. from technician′s residence via customer to company)
Address search: The system offers the possibility of a search and indication of general addresses (e.g. hotels). GeoMap also takes incomplete information into consideration and sorts the selection according to probability.
Company data: The addresses which have been entered with other Innosoft modules can be searched for and indicated respectively transferred to the route planning. The search can be filtered by different criteria such as machine type, duration of assignment, specialist for certain areas, etc. It is possible to search according to the following criteria:
- Customer addresses
- Postal code areas
- Machine locations
- Search for customers with maintenance contracts
- Resource search (employees, etc.)
- Search for assignment locations of the field engineers
Route planning: All addresses can either be only indicated or be used for the route planning. If you plan e.g. a route from the place of residence of the field representative via the customer A to the machine B and afterwards to your company headquarters, then you can manage this with GeoMap and just a few mouse clicks. This calculated route can be subsequently be optimized according to time and/or cost saving. You can forward this route directly from GeoMap to the field representatice by e-mail. As an alternative the map can be stored as an image, the route as a text file or both together as a webpage.
Marketing areas: You can subdivide the maps into marketing (sales) areas. Supplemented with appropriate data such as the turnover per sales region it is possible to identify profitable or less profitable sales areas at one look. Likewise it is also possible to indicate sales developments e.g. of the last four months.
GPS support: The field representatives can let their current positions be indicated via GPS, in order to have better orientation during a journey. The head office can also keep track of the positions of the field representatives on the basis of the GPS data and thus can potentially plan new assignments in the short term.
Innosoft GeoMap uses the map material of Microsoft MapPoint. As an alternative an integration of PTV Map&Guide is also possible.
