For a 24/7 service it is now absolutely essential to offer at least a part of the services in the internet. The worldwide selling of spare parts or the registration of faults is made possible by the online ordering system as a component of the service management system. The online ordering system is directly connected to the data of the service management system in order to ensure an up-to-date data stock in the internet.
Functions
- Online ordering system, spare part and second-hand machine sale over the internet
- Shopping cart for the release of a simple order process
- Article lists and parts lists with linked exploded view drawings, pictures or documents
- Order-related article lists via login
- Creation of electronic spare part catalogues, representation in various output media print / CD Rom / HTML
Benefits
- Simplified and permanently available ordering system for customers
- 24/7 availability
- Overcoming of language and time barriers
